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Delivery / Return policy

All products are handmade and unique. Their availability is as presented in the web site for each item. Available items are shipped within 48 hours from the order. Billing takes place only when the item is ready for dispatch. In the occasion of limited availability of an item delivery may delay and the buyer will be notified before any billing takes place.


Return policy

We hope you’re happy with your new purchase! However, if you’re unhappy for any reason, here’s what to do. If the item is not a suitable fit or if you simply do not like it, you have up to 14 days to return it to us. All we ask is that you send it back in the unused condition that you received it and in its original box, including a notice that clearly states your personal information and request. Pack it up in its original box and a secure outer wrapper and send them back clearly addressed to:

KOURTZIS ART POTTERY
PIRGI THERMIS
MYTILENE
81100
GREECE